Terms & Conditions

1. Introduction

Welcome to Frontline Fitness. These Terms and Conditions ("Terms") govern your use of our website frontlinefitness.in and our online wellness services, including fitness programmes, personal training, group sessions, recorded sessions, and nutritional guidance (collectively, the "Services").

By accessing our website or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. Our Services

Frontline Fitness provides online wellness services including:

• Antenatal Programmes: Fitness and wellness support for expecting mothers through each trimester
• Postpartum Programmes: Recovery and fitness programmes for new mothers
• Lifestyle Programmes: Weight management, body toning, and general fitness
• 50+ Fitness: Age-appropriate fitness for active ageing

Services are delivered through live group sessions, one-on-one personal training, and recorded session libraries, with support from qualified trainers and dietitians.

3. Eligibility

To use our Services, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into a binding agreement
• Provide accurate and complete information during registration
• Not have any medical conditions that would make physical exercise unsafe without prior medical clearance

4. Health Disclaimer

Before starting any fitness programme, especially if you are pregnant, postpartum, have any medical conditions, or are taking medication, you should:

• Consult with your doctor or healthcare provider
• Obtain medical clearance for physical activity
• Inform our trainers of any health conditions, injuries, or limitations

You participate in our programmes at your own risk. Frontline Fitness, its trainers, and dietitians are not liable for any injuries, health issues, or adverse effects that may occur during or as a result of participating in our programmes.

5. Programme Booking and Payment

5.1 Booking Process

To book a programme, you must complete our online booking form with accurate personal information and select your preferred programme, session type, and schedule. Bookings are confirmed upon successful payment.

5.2 Payment

All payments are processed securely through Razorpay. We accept major credit cards, debit cards, UPI, and net banking. Prices are displayed in your local currency based on your selected country. All fees are due in advance before programme commencement.

5.3 Programme Fees

Programme fees vary based on the type of programme, session format (group, one-on-one, or recorded), and duration (3, 6, 9, or 12 months). Current pricing is displayed on our booking page and may be updated from time to time.

6. Refund and Cancellation Policy

6.1 Cancellation by You

• Before Programme Start: Full refund if cancelled at least 7 days before the programme start date
• Within 7 Days of Start: 50% refund if cancelled within 7 days of the programme start date
• After Programme Start: No refunds once the programme has commenced, except in exceptional circumstances at our discretion

6.2 Cancellation by Us

We reserve the right to cancel or reschedule sessions due to trainer unavailability, technical issues, or other unforeseen circumstances. In such cases, we will offer alternative sessions or a pro-rata refund.

6.3 Programme Freeze

Programme freezes may be granted for valid medical reasons with appropriate documentation. Please contact us to discuss your circumstances.

7. Your Responsibilities

As a participant, you agree to:

• Attend scheduled sessions on time
• Notify us at least 24 hours in advance if you cannot attend a session
• Follow instructions from trainers and dietitians
• Provide accurate health information and update us of any changes
• Use appropriate equipment and safe exercise spaces
• Not share login credentials or recorded content with others
• Maintain respectful behaviour during group sessions

8. Intellectual Property

All content on our website and within our programmes, including but not limited to text, images, videos, workout plans, nutrition guides, and recorded sessions, is the property of Frontline Fitness and is protected by copyright and other intellectual property laws.

You may not:

• Copy, reproduce, or distribute our content without permission
• Record live sessions without explicit consent
• Share recorded sessions or materials with non-members
• Use our content for commercial purposes

9. Limitation of Liability

To the fullest extent permitted by law, Frontline Fitness shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Any injuries or health issues arising from participation in our programmes
• Technical failures, internet connectivity issues, or service interruptions
• Loss of data or unauthorised access to your information
• Results or outcomes from following fitness or nutrition advice

Our total liability for any claim shall not exceed the amount you paid for the specific programme giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Frontline Fitness, its owners, employees, trainers, and dietitians from any claims, damages, losses, or expenses arising from your use of our Services, your violation of these Terms, or your violation of any rights of a third party.

11. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our Services after any changes constitutes acceptance of the new Terms. We encourage you to review these Terms periodically.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the courts in India.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact Us

If you have any questions about these Terms, please contact us at: